Description of Specified Commercial Transactions Law

<Seller's name>

Taiyo Valley Co., Ltd.

<Sales manager name>

Maki Yoshikawa

<Seller's address>

2-14-10 Higashi Nihonbashi, Chuo-ku, Tokyo

<Seller contact information>

Email address: info@ekcookies.jp
Phone number: 03-5829-5206

<Required charges other than product price>

・Consumption tax and fees when purchasing at a convenience store.
- Fees for purchases made with deferred payment.
・Shipping (free shipping on all items)
*For Okinawa and remote islands, shipping fee will be 1,200 yen.

<Defective product>

Initial defects that occur within 7 days from the date of product arrival will be replaced or repaired.

<Sales quantity>

There are no specific specifications (settings may vary depending on the product).

<Delivery time>

We will ship within 7 days of your order. If there is a high volume of orders, delivery may be delayed. Please note.
If there is a delay due to bad weather, delivery company circumstances, or any other reason, we will notify you by email.

<Payment method>

・Credit card/convenience store payment
・PayPay
・LINE Pay
・Apple Pay
・Amazon Pay

<About payment>

Within 5 days of placing your order.

<About returns>

We cannot accept cancellations after purchasing the product, or cancellations or exchanges due to customer convenience.
In the unlikely event that the item is defective, please contact us within 7 days of receiving the item and return it by cash on delivery. We will exchange it for a good product or refund your money.

<Return shipping fee>

In the case of an initial defect or the wrong item being shipped, we will respond by paying on delivery at our store.